common questions

Here you can answer common questions that you may have as a potential customer. This is to be able to give your customer information quickly and easily in the store and to reduce cases for your customer service.

Suggested questions that can be answered:

How can I pay in the store?

You can pay securely in the store with card, invoice or Swish.

How long is the delivery time?

Our usual delivery time is between 2 - 5 working days. ATTENTION! Orders placed over the weekend will be shipped on Monday the following week at the earliest.

Can I add/remove products from my order?

Yes, as long as your package has not been sent, we will solve it

Where is my order?

When you have placed your order, you will receive an order confirmation, as soon as your order is shipped, you will also receive a tracking number on your package.

Can I order outside of Sweden?

Yes, you can, but you have to think about different shipping costs and whether we need to send the package to non-EU countries such as Norway or the UK.