Terms of purchase

About HISTORY AND FUTURE The company is based in Strängnäs. The company's postal address is Storgatan 23. If you want to get in touch with us, send an email to [email protected] with your case and your contact details and we will contact you shortly. The company has F-skatt Orgnr: 559377-5603 Order When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find all information about products, price, billing and delivery address.If there is any error in the order confirmation, please contact us immediately by e-mail to [email protected] Delivery Our normal delivery times are 2-4 days. PLEASE NOTE! Orders placed on weekends will be dispatched on the following Monday at the earliest.If delays in delivery should occur (without us notifying you of a longer delivery time), please contact us at e-mail address: [email protected] Prices All prices in the store are stated in SEK and all prices are inclusive of 25% VAT.We reserve the right to make price changes caused by price changes from suppliers, misprints in the price list and errors in prices due to incorrect information and reserve the right to adjust the price. Right of cancellation When purchasing goods on the website, you as a customer have a statutory 14-day right of cancellation that applies from the time you have received a product that you have ordered. 5.1 When exercising your right of cancellation: You must notify us of your cancellation. The notification should be sent to us at [email protected] In your notification

You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.
You are responsible for the return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in their original packaging.
We reserve the right to deduct from the refund amount a sum corresponding to the reduction in value compared to the original value of the goods if the product is used or damaged or if the original packaging is used.

5.2 The right of cancellation does not apply to
Products that have been sealed for health or hygiene reasons and where the seal has been broken by you.
products that have the nature of a sealed audio or visual recording and where the seal has been broken by you
custom-made products, which have been specifically tailored for you or have a distinct personal touch according to your wishes
services that have been completed and where you have expressly agreed to the service being started without a right of withdrawal
goods that can deteriorate quickly, such as food
single issues of newspapers or magazines

6. Complaints and claims
We inspect all products before they are sent to you. However, if the product is damaged or incorrectly dispatched when it arrives, we undertake to rectify the fault free of charge in accordance with current consumer protection legislation.
You must always contact us for authorisation before returning a defective product.
The complaint should be sent immediately after the defect has been detected.

6.1 How do you make a complaint?
Any faults and defects must always be reported to [email protected], stating your name, address, e-mail address, order number and a description of the fault.
If we are unable to rectify the fault or supply a similar product, we will refund you for the defective product in accordance with applicable consumer protection legislation. The customer is responsible for return shipping. The return must be returned traceably and so it is delivered to us, We reserve the right to refuse a complaint if it turns out that the product is not defective in accordance with applicable consumer protection legislation. In the case of complaints, we follow the guidelines of the General Complaints Board, see arn.se.

7. Limitation of liability
We do not accept any liability for indirect damage that may arise from the product.
We do not accept any liability for delays/defects resulting from circumstances beyond the control of the company (Force Majeure). These circumstances may include, for example, labour disputes, fire, war, government decisions, reduced or no delivery from suppliers.
Furthermore, no liability is assumed for any changes to products/product characteristics changed by the respective supplier and other factors beyond our control.
Product information
We reserve the right for any printing errors on this website and final sales of products. We do not guarantee that the images reflect the exact appearance of the products as a certain colour difference may occur depending on the monitor, photo quality and resolution. We always try our best to display the products as accurately as possible.
Information about cookies

8. Produktinformation

Vi reserverar oss för eventuella tryckfel på denna webbplats samt slutförsäljning av produkter. Vi garanterar inte att bilderna återger produkternas exakta utseende då en viss färgskillnad kan förekomma beroende på bildskärm, fotokvalitet samt upplösning. Vi försöker alltid på bästa sätt att exponera produkterna så korrekt som möjligt.

9. Information om Cookies

Enligt lag om elektronisk information ska besökare på en webbplats i integritetssyfte få information om att cookies används. Informationen i cookien är möjlig att använda för att följa en användares surfande. Cookie är en liten textfil som webbplatsen du besöker begär att få spara på din dator för att ge tillgång till olika funktioner. Det går att ställa in sin webbläsare så att den automatiskt nekar cookies. Mer information kan man hitta på Post och telestyrelsens hemsida.

10. Personal data protection
By shopping at HISTORY AND FUTURE, you accept our data protection policy and our processing of your personal data. We care about your privacy and do not collect more data than necessary to process your order. We never sell or pass on your data to third parties without a legal basis.
HISTORY AND FUTURE is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us in order to process your order and in cases where you have requested newsletters or promotional offers - to be able to adapt marketing to your individual needs.
The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).
10.1 What is personal data?
Personal data is any information that can be directly or indirectly attributed to a natural person.
10.2 What data do we store?
In order to process your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.
Your data is stored as long as we have a legal basis to process your data, for example to fulfil the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.
10.3 Legal basis
In connection with a purchase, your personal data is processed to fulfil the contract with you.
Marketing, campaigns and similar mailings take place after consent from you.
10.4 What data is shared and for what purpose?
10.4.1 Payment provider
When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the payment provider also stores your personal identity number. This information is stored in order to fulfil the purchase and to protect the parties against fraud.
The payment providers (payment services) that we use are: Klarna, Stripe.
10.4.2 Shipping companies
In order to deliver your orders and fulfil our contract, we need to share specific information with the shipping company. What is shared with the shipping company is first name, last name and address details for delivery. Email address and/or mobile phone number may also be shared with the shipping company for notification.
The shipping companies we work with are: Postnord.

10.4.3 Newsletters
If you have chosen to subscribe to our newsletter, your first name, surname and e-mail address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.
We use GetANewsLetter for sending out newsletters.
10.5 Right of access
You have the right to receive extracts of all information held about you by us. Extracts are delivered electronically in a readable format.
10.6 Right to rectification
You have the right to ask us to update incorrect information or complete information that is incomplete.
10.7 Right to be forgotten
You can ask for your data to be deleted at any time. There are few exceptions to the right to erasure, such as if it needs to be kept because we have to fulfil a legal obligation (for example, under the Accounting Act).
10.8 Data protection officer
HISTORY AND FUTURE is responsible for the storage and processing of personal data in the online store and ensures compliance with the rules.
10.9 How we protect your personal data
We use industry standards such as SSL/TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure manner.
We use a Swedish platform, Quickbutik, operated by Quickbutik AB based in Helsingborg.

11. Amendments to the General Conditions
We reserve the right to make changes to the Terms and Conditions at any time. Changes to the Terms will be published online on the Website. The amended Terms and Conditions will be deemed to be accepted in connection with any order or visit to the Website.
12. Dispute and choice of law
In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can turn to the National Board for Consumer Disputes, see arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the European Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr
In the event of a dispute, we follow the decision of ARN or equivalent dispute resolution body.
Disputes concerning the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law and legislation.